We comply with the UK Consumer Contracts Regulations 2013.

1. Right to Cancel (UK Customers)

You have the right to cancel your order within 14 days of receiving your goods.

To exercise this right, email:
📧 shop@just4beautie.co.uk Include your order number and reason for return.

2. Eligibility for Returns

To qualify for a refund:

• Items must be unused, unopened, and in original sealed packaging
• Must be returned within 14 days of cancellation notice

Due to hygiene and safety regulations, we cannot accept:

• Opened cosmetic or skincare products
• Used items
• Items not in original condition

3. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• We recommend using a tracked service, as we are not responsible for lost returns.

4. Refund Processing

• Refunds are processed within 5–10 business days after we receive and inspect the returned item.
• Refunds are issued to the original payment method.
• Original shipping costs are non-refundable unless the item was faulty.

5. Faulty or Incorrect Items

If you receive a damaged or incorrect item:

• Notify us within 48 hours of delivery
• Provide photos of the issue
• We will offer a replacement or full refund including shipping